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Receptionist/Office Support - Harrisonburg in Harrisonburg, VA at Everence

Date Posted: 1/28/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/28/2019

Job Description

POSITION SUMMARY
Provide receptionist services as the first professional and inviting contact a person has with Everence whether on the phone or at the front desk. Provide general office administrative support and serve as part-time teller/Member Services Representative (MSR) for the Everence Federal Credit Union (EFCU).

RESPONSIBILITIES AND DUTIES
1. Project a professional and warm image in receiving clients at the office and answering phone calls and directing them to the appropriate person or department.
2. General office tasks:
- Open and distribute mail daily.
- Maintain and order office supplies.
- Manage the scanning for reps and advisors.
- Assist with faxing, photocopying, etc.
- Assist with mailings as needed.
- Maintain office calendar.
3. Become proficient using Everence client database system (CRM) and Onbase.
4. Serve as part-time teller/MSR with EFCU (Up to 2 hours per day).
5. Serve as back-up to administrative assistants as needed.
6. Assist with other projects as assigned.

QUALIFICATIONS
1. Ability to meet the public in a professional and friendly manner and project a positive image of Everence at all times.
2. Must be a self-starter with the ability to work in a fast-paced environment being flexible to changing demands. This position requires a person with initiative, organizational skills, good judgment, problem-solving abilities, and sensitivity to confidentiality of information.
3. Ability to handle difficult situations with tact and diplomacy.
4. Familiarity with switchboard operations.
5. Ability to handle multiple tasks and interruptions with calmness and courtesy.
6. Ability to relate and communicate well with people. Bilingual in Spanish preferred.
7. Excellent communication skills including both written and verbal; good grammar and spelling.
8. Accuracy in using a keyboard for data entry.
9. Working knowledge of computer software including Word, Excel and the ability to learn multiple database programs.
10. Flexibility to work at other projects as assigned.
11. Willing to be finger-printed.

SCHEDULE: This is a full-time position with a daily, 8 a.m. to 5 p.m. schedule.

SUPERVISORY RESPONSIBILITY: None

LOCATION: Everence Harrisonburg, Virginia office.

1.2019


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